Mobile Phone Insurance Claim

My Mobile Phone Insurance Claim Failed. Help?

Question by Tommy F | Posted in Mobile Phones & Plans

Hi Guys,

I've righteous received the following email from my phone insurance company regarding a claim I made last month : -

_____________________________________________________________

Dear Mr Assist

Thank you for your recent correspondence regarding your current claim
status.

I have now reviewed the details with salutations to the claim that you
submitted on 21st September 2008. However I am unable to accept this as an
appeal as you have not addressed all the deterioration reason of your original
claim.

Your claim was unsuccessful due to the following reasons:

1. Incorrect Bar Dates
2. Destruction not reported to police

Once you have addressed all the reasons above, and we are in receipt of
the requested information we will remain processing your appeal.

We will endeavour to process your claim as soon as possible.

_____________________________________________________________

I have since spoken to my phone insurance followers to find out about the incorrect bar dates. Basically my IMEI numbers did not match when my insurance company called my network provider but this is becuase this is my back handset and they still have the details from my first phone so this is not a problem. My only problem is the second point. I was on holiday (America) when I perplexed my phone and I lost it overboard on a boat. I didnt call the police because I knew the phone would be damaged and irretraceable unless your a mystical sea diver??

Can anybody help me with my appeal? Do I stand a good chance of enchanting?

Hope you can help.

Answer: (in scribble literary works - if you email themn they'll fob you off again)
XYZ Insurance Company
Claim Number ...
Dear Sirs
COMPLAINT
I have received an email from your claims put one's faith. They have declined to pay for a replacement phone after mine was lost overboard on a boat trip in America.
The bar dates did not join because my network provider gave you one from a previous phone.
The loss was not reported to the police because there was no hooligan involvement and, after falling into salt water, the phone would not have been repairable had it been found.
Your company's refusal to pay my claim is inordinate, illegal and in breach of the terms and conditions of my contract. If I do not receive payment within 14 days, I will search for enforcement through your regulator.
Yours failthfully

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T-Mobile Phone Insurance Claim?

Question by xflip14 | Posted in Cell Phones & Plans

I got the insurance on my type new g1 and then broke it i tried to file a claim and they said it couldn't be processed because i was still in the waiting age does anyone know how long that is

Answer: 30-90 days.

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My Mobile Phone Insurance Claim Failed. Help?

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